Project Description
Australians are often faced with confusion and stress when it comes to filing a tax return. This is mainly due to the unclear government resources and expensive accounting fees that customers need to pay. Alongside this, there is also limited awareness of deductions and superannuation benefits, and due to this reason, our team, The Govengers, have designed an app which aims to create a smarter and more personalised tax experience. This will be achieved by leveraging AI and data integration with the current ATO datasets. Some of the key features which our app includes are:
🤖Virtual AI Tax Assistant - Provides customers with 24/7 support through a chatbot that is integrated with ATO data. The integration of data will allow customers to receive personalised responses based on their queries.
🏫Education Hub with multilingual support- A simple and interactive portal of videos, infographics and additional guides, including tutorials. This will be extremely beneficial for the elderly population of Australia, as it will allow them to understand the taxation process in simple language. Alongside this, there will be another feature in which all videos and information can be accessible through multiple languages. This ensures inclusivity for migrants and non-English speakers.
📚Tax Wrapped Summary - This feature incorporates the ATO's full data summary to provide users with the services of knowing how their income is spent in specific categories.
📅 Accountant Option / Booking - TaxGenie gives users the opportunity to book meetings with nearby accountants that are affordable, have years of experience and great ratings.
Data Story
Our app, TaxGenie, incorporates real individual Income Tax Return and Superannuation datasets provided by the Australian Taxation Office (ATO). Through these datasets, the team analysed Individual tax return statistics (2010–2022) to map common deductions and income patterns, Superannuation contributions and membership data. By analysing income brackets, age groups, and contribution patterns, we identified challenges such as:
🧑🎓Younger taxpayers (18–24) often lodge their tax returns incorrectly which leads to unexpected tax debts.
👨🦱Middle-aged taxpayers (35–44) contribute the highest taxable income, but frequently miss eligible deductions.
These insights directly inform TaxGenie’s AI-powered assistant which delivers:
📝Personalised tax nudges (reminders for deductions, lodging deadlines, super contributions).
📖Tailored education modules for groups most at risk of confusion, such as first-time filers and non-English speakers.
⚙️Scenario simulations that let users test “what-if” situations (e.g., making an extra super contribution).
By grounding all insights in trusted government data and presenting it in a clear, human way, TaxGenie turns tax time from a stressful obligation into an empowering, accessible experience. It gives people context on their retirement savings, and Taxation statistics by postcode and occupation to surface trends that matter for local communities and professions.