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Making AI Decisions Understandable and Clear

Jurisdiction: Australia

#AI-transparency-toolkit


As government agencies and businesses increasingly use AI to improve services and efficiency, how can we create tools that help them communicate AI usage clearly, build public trust, and demonstrate responsible AI implementation?

Australia is experiencing rapid growth in AI adoption across both government and business sectors. From streamlining government services to improving business operations, AI is delivering transformative changes.
Government agencies and businesses often want to be transparent about their AI use, but they often struggle with:
- How to explain AI decisions in ways that citizens and customers can understand
- What information to record about AI usage for accountability and improvement
- How to demonstrate that AI systems are working fairly and effectively
- How to build trust with stakeholders who may be unfamiliar with AI technology
- How to comply with emerging AI governance frameworks and regulations

This creates an opportunity to develop practical tools that help organisations communicate their AI use effectively while building public trust and ensuring responsible implementation.

High-Level Questions:
- AI Communication: Can we develop tools that help government agencies and businesses explain their AI systems to stakeholders?
- AI Impact: Can we create systems that help organisations demonstrate the positive impacts of their AI implementations?
- AI Governance: How can we build tools that help organisations implement responsible AI practices using existing government frameworks?
- AI Engagement: Can we design solutions that facilitate meaningful dialogue and/or feedback about AI between organisations and their stakeholders?

You are expected to deliver a novel insight, use case or tool supported by at least one government dataset.

Eligibility: Open to all.

Entry: Challenge entry is available to all teams in Australia.

Dataset Highlight

National Framework for AI Assurance in Government

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AI in Government Policy Framework

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Australian Government AI Technical Standard Report

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GovAI Platform and Use Cases

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Survey of Trust in Australian Public Services

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State of Service Report - Agency Trust Metrics

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ACCC Digital Platform Services Inquiry

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Major Digital Projects Report

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Digital Performance Standard Metrics

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Digital Service Standard Compliance

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myGov Digital Services Performance

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Publications on AI Governance and Use

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Digital Transformation Agency Performance Data

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Data and Digital Government Strategy Metrics

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General Social Survey - Trust and Wellbeing

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Challenge Entries

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