QLD Government Service transaction Behaviour and Preference Discovery

Project Info

Project Description


We are keen to resolve the problems that are related to our daily life. We love to play around with data, getting insight into data.

The interactive dashboard is published on:
https://public.tableau.com/profile/gavin1686#!/vizhome/Govhack-Draft3_0/DemographicDashboard

The source code are published on GitHub via: https://github.com/brunocyh/govhack2018_teamsogood


Evidence of Work

Video

Homepage

Team DataSets

Customer service centre wait times

Description of Use: We use this time data to address the general wait time in a particular region

Data Set

Whole of Government Survey 2017

Description of Use: We obtain insight into what makes customers satisfied with services. It forms the base of our research, and allow us to identify the current problems.

Data Set

Transport and motoring customer service centres

Description of Use: We used it to identify the list of services provided in each suburb area.

Data Set

Challenges

Bounty: Finding all the like needles in the haystack

Region: Australia

Challenge

Government Services Challenge

Region: Queensland

Challenge

Bounty: Industry meets Academia

Region: Australia

Challenge

Tourism Jobs Challenge

Region: Queensland

Challenge
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