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Team Name:

AskGov AI


Team Members:


Evidence of Work

MyGov Service Navigator

Project Info

Team Name


AskGov AI


Team Members


Bindu , Jaanu and 2 other members with unpublished profiles.

Project Description


An AI-powered digital assistant that helps Australians navigate government services with ease.
It combines open data from data.gov.au with simple natural language queries, showing users:

Nearest Service Tasmania centre with address, hours & Google Maps link

Medicare benefit insights by state and year

Immigration snapshots for historical/new arrival data

Step-by-step guides for common needs (e.g., Medicare card replacement, Rent Assistance, Family Tax Benefit)

The goal is to make government services accessible, transparent, and citizen-friendly.


#ai #open data #service navigation #healthcare #civic tech #data visualisation #tasmania #govhack2025

Data Story


Australians often find government services confusing and hard to navigate.
We asked: How can AI make it easier for people to access, understand, and engage with government services?

We used datasets including:

Service Tasmania shops (locations & hours)

Medicare Benefits Schedule – Group Statistics (usage & benefit data by state)

Immigration records (historical arrivals & context)

We built a Streamlit prototype that turns plain-English questions into actionable answers.
Example queries:

“Nearest service centre in Hobart”

“How much Medicare benefit was paid in VIC in 2016?”

“Immigration 1920 snapshot”

“I lost my Medicare card – what do I do?”

By combining open datasets with AI-like responses, our solution makes government services easier to find and understand.


Team DataSets

This team does not currently have any datasets.

Challenge Entries

Using AI to Help Australians Navigate Government Services

How might we use AI to make it easier for people to access, understand and engage with the government services and supports they need - when they need them?

#Smarter-services

Eligibility: Open to all. Additional bonuses are available for ideas that are consistent with the AI Technical Standards design statements.

Go to Challenge | 18 teams have entered this challenge.