Gov-Nav (Services Agent)

Project Info

Team Name

SPYDERS

Team Members

Keyur , Kevin Gondaliya , Yi Han , Anubhav DattaGupta and 5 other members with unpublished profiles.

Project Description

🚀 GovName Project

📽️ Demo Video

Click the thumbnail above to watch our demo

📌 Overview

GovName is an AI-powered platform designed to simplify how Australians navigate government services.
We focus on breaking down complex regulations, eligibility rules, and service pathways into easy, bite-sized guidance.

🎯 Challenge Statement

Challenge: Using AI to Help Australians Navigate Government Services

💡 Solution Snapshot

✅ Personalised eligibility checks

✅ AI-powered chat navigation

✅ Clear service pathways

👥 Team

Keyur Dhol – AI & Data Integration

Teammate 2 – UX/UI Design

Teammate 3 – Data Research & Visualisation

Project Image

Team DataSets

AI Technical Standards Design Statements (All)

Description of Use Our project uses the AI Technical Standard as a design guide to make the Services Agent trustworthy and safe. This includes clear explanations of “why this answer?” was given, explicit consent for data use, human-in-the-loop escalation (“Talk to a human”), and transparent data provenance (showing Data.gov.au and Transparency.gov.au as sources). These measures ensure the assistant is not only functional but also compliant with responsible AI principles.

Data Set

Australian Government Transparency Portal

Description of Use Transparency.gov.au is integrated into our assistant to add context about program funding and outcomes. For example, when JobSeeker Payment is recommended, the AI Agent shows its current funding and performance information from Transparency.gov.au. This gives users a clearer picture of how programs are resourced and builds trust in the results.

Data Set

Government Data Portal

Description of Use In our project, https://data.gov.au/ is used to source service information linked to life events (e.g., JobSeeker Payment, Disaster Recovery Payment). When a user tells the AI Agent about their situation (such as losing a job), the assistant queries https://data.gov.au/ datasets to identify relevant programs, eligibility criteria, and official application links.

Data Set

Challenge Entries

Using AI to Help Australians Navigate Government Services

How might we use AI to make it easier for people to access, understand and engage with the government services and supports they need - when they need them?

#Smarter-services

Eligibility: Open to all. Additional bonuses are available for ideas that are consistent with the AI Technical Standards design statements.

Go to Challenge | 21 teams have entered this challenge.

Bridging Social Divides: Bringing People Together to Strengthen Social Connections

How can we bring people together from diverse backgrounds to communicate respectfully, even when they hold opposing views?

#Strengthening-social-connections-for-community

Eligibility: Open to all. At least one government dataset must be used.

Go to Challenge | 14 teams have entered this challenge.

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