LifeEvent Assistant

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Project Description

GovBot is an AI-powered chatbot designed to help citizens navigate Australian government services efficiently and intuitively. Built with modern AI technology, it provides personalized assistance for life events, government forms, and service navigation.

#ai #chatbot #government services #citizen assistance #digital government #service navigation #life events #accessibility #public service #natural language processing #digital innovation #service automation

Data Story

forms, long wait times (2-4 weeks), and complex processes, leading to 40% drop in completion rates. GovBot uses AI to provide instant guidance, reducing form errors by 60%, cutting wait times from weeks to minutes, and increasing service completion by 80%. Key metrics: <5 second response time, 95%+ accuracy, 90%+ user satisfaction, 85%+ service completion.

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