Go Go Tax (GovTax)
GovTax helps verify if the ATO has optimised the location of Tax Help centres to benefit the intended clients.
We've upgraded Alex, the ATO's chat bot, to make it more accessible to precarious demographics. The people who need help the most are often the hardest to reach. Our dashboard allows ATO officials to monitor how effective Tax Help centres are and apply appropriate resources.
The upgrades to Alex allow Tax Help centres to be more easily found, and also feed data back into the dashboard about who needs help.
Evidence of Work
Check back here once the first checkpoint passes to see the challenges this team has entered.