Don't Make Me Wait

Project Info

Lucky Shot thumbnail

Project Description


A chatbot to help people make better decisions about where to go when they have a medical emergency.


Data Story


Medical emergencies are triaged by hospitals depending on the severity of the condition. This affects how long a patient must wait in an emergency department.

We use data from:
data.nsw.gov.au (Emergency department by Local Health District)
health.nsw.gov.au
Google APIs

Through a simple chatbot interaction, we help people find the hospital where they are likely to spend the least amount of time waiting to be treated.

As a result we hope to reduce bottlenecks in emergency department waiting rooms.


Evidence of Work

Video

Homepage

Team DataSets

Hospital Quarterly: Performance of NSW Public Hospitals July-September 2014, 2016, 2017

Data Set

An Emergency Department Patient Flow Model Based on Queueing Theory Principles [Jennifer L. Wiler, MD, MBA, Ehsan Bolandifar, PhD, Richard T. Griffey, MD, MPH, Robert F. Poirier, MD, and Tava Olsen, PhD]

Data Set

Emergency Department waiting times in major NSW hospitals

Data Set

Challenges

Data4Good

Region: New South Wales

Challenge

Save Lives With Data

Region: Australia

Challenge

Chatbots are the Future

Region: New South Wales

Challenge
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