Project Description
Team Name: Croc and Chips
Team Members:
Team Member 1: Max (Ngoc Cuong Hoang)
Team Member 2: Kingsley (Kar Keat Koh)
Team Member 3: Felix (Tien Minh Nguyen)
Team Member 4: Avery (Le Quynh Nhu Doan)
Team Member 5: Jane (Phuong Tran Tran)
Team Member 6: Echo (Tianhui Ke)
Team Member 7: Emma (ThiXuan Thanh Tran)
Project Description
Problem
For many new citizens in Australia, understanding democracy and engaging with civic life can be overwhelming. From voting procedures and government structure to community participation, the information is scattered, jargon-heavy, and often inaccessible for people with different language and cultural backgrounds.
This gap leads to confusion, under-participation, and reduced trust in democratic processes.
CivicConnect to the rescue!
Take a look
What is it
- CivicConnect simplifies complex democratic processes into plain English (and multiple languages).
- Explains rights, responsibilities, and voting procedures in easy-to-follow steps.
- Provides personalized guidance for first-time voters and community participation.
- Connects people to local events, volunteering, and civic activities nearby.
- Uses interactive modules and gamification (badges, civic scores) to make learning engaging.
Navigate CivicConnect
- Personalized onboarding: language, location, and interest-based setup.
- Interactive checklists and reminders for important democratic milestones.
- A dashboard that shows progress, civic learning modules, and local events.
- Multilingual support so that language is never a barrier.
- Safe and private — user data remains on-device.
Why It Matters
- Helps new citizens feel confident and welcome in participating in democracy.
- Builds trust and transparency through clear explanations and engaging learning.
- Strengthens civic inclusion by lowering language and cultural barriers.
- Supports a stronger democracy by encouraging more active participation.
Precondition, Assumption and Limitation
- Assumes access to accurate and updated government resources.
- Relies on collaboration with electoral and civic institutions for fresh content.
Future Plans
- Auto-translation into more languages to reach wider communities.
- Integration with citizenship ceremony packs for a smoother onboarding experience.
- Community mentorship features to connect new citizens with local guides.
- AI-driven simulations of civic scenarios (e.g., election day walk-through).
SNEAK PEEK~ The thought process
Data Story
According to data from the Australian Bureau of Statistics (ABS), the proportion of overseas-born residents has reached a record high:
2004: around 23.8%
2023: 30.7%
2024: 31.5% (about 8.6 million people)
This means that one in three Australians is now born overseas. Such a large group of new citizens highlights the urgent need for multilingual support, cultural adaptation, and tools for democratic participation.
CivicConnect directly responds to this challenge by simplifying information, providing multilingual learning, and fostering community connections—helping new citizens integrate faster and participate more actively in Australia’s democracy.
Link: https://www.abs.gov.au/statistics/people/population/australias-population-country-birth/latest-release
This chart visualizes the decline in the percentage of Australians who identify with the major political parties (Labor and Liberal) from 1967 to 2022. Most importantly, I have highlighted the black line, which shows the dramatic growth of citizens who do not identify with any party.
This single visual tells a compelling story: there is a large and growing segment of the Australian electorate—now roughly a quarter of all voters—who are politically independent.
Link: https://australianelectionstudy.org/

This bar chart visualizes the "engagement gap" for young Australians. It clearly shows that while young people in major cities are highly engaged in work or study, there is a noticeable drop-off for those living in regional and remote areas.
Democracy is something Australians value deeply — 85% say it’s important.
But here’s the reality: fewer than 60% are satisfied with how it works, and almost half believe corruption is widespread .
For new citizens, the challenge is even greater. Starting fresh in a new country means learning not only a new culture, but also how to participate in a democracy.


Nine in ten young Australians engaged in work or study
Link: https://www.abs.gov.au/articles/nine-ten-young-australians-engaged-work-or-study